Shipping Policy | Danny Vs Food

Now then, guys!

Thanks for ordering from my Danny Vs Food merch shop! I really appreciate you supporting me and being part of the journey.

All our merchandise is made to order through our print-on-demand fulfilment provider. This means your gear is produced after you've placed your order, rather than being sitting in a warehouse waiting to go.

Here's everything you need to know about getting your Danny Vs Food merch delivered.

1. Order Processing Times

As our merchandise is made to order, please allow 14 working days for production and processing before your order is dispatched.

Working days do not include weekends or public holidays.

We aim to get your order ready as quickly as possible, but production times can vary depending on the product and demand.

2. UK Delivery Times

Once your order has been dispatched, UK delivery typically takes 3–5 working days.

These are estimated delivery times, not guaranteed delivery dates. Delays can occasionally happen due to courier issues, busy periods or circumstances outside our control.

Please allow for both production and delivery when estimating when your order will arrive.

3. Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

The amount will depend on the shipping options available for your order. Please check the delivery charge shown at checkout before placing your order.

4. Made-to-Order Merchandise

Every item is produced following your purchase, so please check your chosen product, size, colour and any personalisation details carefully before ordering.

If you have a question about a product, please contact us before completing your purchase.

5. Tracking Your Order

Where tracking is available, your tracking details will be provided once your order has been dispatched.

Please keep an eye on your emails for your order confirmation and any available delivery updates.

6. Incorrect Delivery Addresses

Please double-check your delivery address before placing your order.

If you've entered the wrong address, contact us as soon as possible. We'll do our best to help, but we cannot guarantee that changes can be made once production has started or your order has been dispatched.

7. Delayed or Missing Orders

If your order hasn't arrived within the estimated delivery period, please get in touch with us and include your order number.

We'll work with our fulfilment provider or delivery service to investigate what has happened and help resolve the issue.

Please remember that your statutory consumer rights remain unaffected. We will meet our legal obligations regarding delivery, including where an order is lost or fails to arrive as agreed.

8. Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty or different from what you ordered, please contact us with your order number and details of the problem. Photographs may help us investigate the issue.

We'll look into it and work with you to find an appropriate resolution.

Nothing in this policy limits your rights under UK consumer law. Depending on the circumstances, you may be entitled to a repair, replacement, refund or another legal remedy.

9. International Shipping

Any international shipping destinations and available delivery options will be displayed at checkout where applicable.

International delivery times may vary. Customs duties, import taxes or other charges may also apply, depending on the destination and relevant local rules.

10. Contact Us

Got a question about your order or delivery?

Please contact us using the details provided on our Shopify store. Remember to include your order number so we can help you as quickly as possible.

Thanks again for supporting Danny Vs Food, guys. Every order means a lot to me, and I'm grateful to have you along for the ride.

Cheers!

Danny Malin
Danny Vs Food 👊

This policy does not affect your statutory consumer rights.